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Shipping & Returns
When will my order ship?
We typically ship within 2-3 business days. Due to heavy demand, please allow additional time for processing and shipping of orders.
Do you ship internationally?
At the moment, we only ship within the U.S. and Canada.
Do your prices include duties? (Canada)
Our shipping cost to Canada is not inclusive of any import duties and/or taxes.
What is your return policy?
If you are unhappy with your order, please initiate a return within 14 days of receiving your package and ship out your return items within 14 days of the return request.
Click here for more details.
When and how will I receive my refund?
Once we receive and process your return items, we will email you to confirm that your refund has been issued.
Refunds will be credited to the original form of payment and will exclude $7.00 for your return and the initial delivery cost. Please note, it may take up to 10 business days for your refund to be reflected in your account depending on your financial institution.
Do you offer exchanges?
We currently offer size exchanges, subject to inventory availability. If you would like to exchange an item for a different color or style, please return the item you don't wish to keep for a refund and then place a new order for the item that you would like instead.
About us
MOUSSY is a Tokyo based high-casual brand. Since its founding in 2000, MOUSSY has disrupted fashion’s gender norms by approaching womenswear with a traditionally men’s style. During a time when brands focused on skin-baring tops and micro-mini skirts, MOUSSY styled boyfriend tees with form flattering jeans and became an instant favorite among the fashion set. Today the brand continues to be a one-stop shop for accessible, upscale comfort and the ultimate jeans.
Denim is at the core of MOUSSY and the brand prides itself in thoughtfully executing each step of the manufacturing process. The relationships built with Japan’s best factories and wash houses over the past two decades has allowed MOUSSY to continue creating unique, unparalleled jeans.
In 2016, MOUSSY launched a premium line, MOUSSY VINTAGE. MOUSSY VINTAGE offers Women’s and Men’s denim and ready-to-wear products, all of which are made in Japan and highlights the brand’s commitment to expert craftsmanship.