Black Friday 2022 FAQs

 

 

 

Terms & Conditions
Online: Thursday, November 24 through Monday, November 28
In-Store: Friday, November 25 through Monday, November 28

Get 30% off all full-priced items & 50% off daily specials

Valid on moussy-global.com purchases made from 11/24/2022 8:00 pm (ET) through 11/28/2022 11:59 pm (PT). Valid on MOUSSY SOHO in-store purchases made from 11/25/2022 through 11/28/2022. 30% off discount applied automatically at checkout. 50% off daily specials price as marked.  Not valid towards gift cards, past purchases, shipping or tax. Cannot be combined with any other offer. Purchases made in-store are FINAL SALE. Standard return policy applies to purchases made online. Daily specials are final sale and ineligible for returns and exchanges.  Return of discounted merchandise will be for the price actually paid. No adjustments to prior purchases. Offer valid in United States and Canada only. Additional exclusions may apply. Offer is subject to change at any time. Due to heavy demand, please allow additional time for processing and shipping of orders.

 

What is your Black Friday return policy?
In-store purchases made during the promotion will be FINAL SALE.  Online purchases made during the promotion will be eligible for our standard return policy.  Daily specials purchased at 50% off is final sale and ineligible for returns and exchanges.

 

What are your holiday hours?
Our team is excited to offer extended store hours for Black Friday weekend.  

Friday, November 25: 11am - 8pm
Saturday, November 26: 11am - 7pm
Sunday, November 27: 12pm - 7pm

Regular hours will resume Monday, November 28.

 

When will my order ship?
Due to heavy demand, please allow additional time for processing orders.  Our standard processing time is 2-3 business days, but we may need a few extra days during the promotion.

Shipping carriers are also expecting delays during the holiday period.  Please note that once the order is shipped, we have no control over how long the carrier takes to deliver the package.

If you would like your items sooner, we offer in-store pickup.  Please select "Local Pickup" under delivery options at checkout.  

 

Do you offer in-store pickup?
Yes!  If you would like your items sooner, we offer in-store pickup.  Please select "Local Pickup" under delivery options at checkout.